At Timeshare Compliance, we like to say we’re not timeshare haters. We don’t have any problem with honest timeshare developers.
On the other hand, our entire team serves as a resource for the unfortunate people who want to cancel their timeshare contracts. If a timeshare sales person or developer misrepresented what an owner would receive, the team at Timeshare Compliance begins working to cancel the timeshare contract. We’ve worked with our attorney partners who’ve been successful—canceling contracts and in some cases generating refunds.
For some, the timeshare sales presentation made everything sound wonderful. Yet once the sales pitch ended, and the prospect became an owner, buyers learned that the timeshare didn’t function for their family’s schedule. It took them a while to figure out why.
Understanding the timeshare problem begins with an understanding of the timeshare business model.
Typically, laws allow timeshare developers to sell access to a single unit multiple times. The general rule holds that developers can sell each unit 50 times, which each sale providing one-week access each year. Laws may require developers to reserve two weeks out of each year to accommodate for maintenance issues. But the other 50 weeks are available for sale.
On the surface, if the developer is only selling the unit 50 times, it would seem that there wouldn’t be any problem reserving space. After all, there are 52 weeks in the year. If each owner wants to reserve the week, there shouldn’t be a problem. Especially if laws require developers to hold back an additional two weeks for maintenance and so forth.
Unfortunately, this logic has flaws. It doesn’t take into account the fact that some weeks are more desirable than others. For example, many people want to vacation with family members during peak times. Spring break, summer vacation, and other holidays bring a huge demand for access to the timeshare unit. Off-season times do not leave much demand.
If everyone wants to vacation in summer, and fewer people want to vacation in winter, some owners are not going to be able to access the accommodations they expected.
No one explained the issue of availability during the timeshare presentation. That’s why owners sometimes feel as though the developer misled them and relied upon manipulative, false representations to make the sale.
Fortunately, consumer protection laws make fraud illegal. Those who want to cancel timeshare contracts because of fraudulent misrepresentation should contact our team at Timeshare Compliance: 1-800-705-6856.